For businesses to succeed, excellent customer service is of the utmost importance. However, it can be difficult to identify areas of improvement and to create solid plans for success in this space, especially when customers expect issues to be resolved faster than ever. Good news: customer service speakers who specialize in positive customer experiences and building brand loyalty can help your team learn to be the best it can be. Whether it’s customer experience improvements, VIP programs, or customer retention, our speakers will give your attendees an empathetic view of service in the digital age. WSB’s roster of expert customer service and customer experience speakers can help your team build out strategies for providing top-notch service and encounters every time. Available for in-person or virtual events and meetings.
International Speaker, Advisor, Master Brand Builder and New York Times Best-Selling Author of 8 Titles, Translated Into 50 Languages Including Small Data, Buyology, Brandwashed and BrandSense; Voted by TIME Magazine as "One of the World's Most Influential People".