For businesses to succeed, excellent customer service is of the utmost importance. However, it can be difficult to identify areas of improvement and to create solid plans for success in this space, especially when customers expect issues to be resolved faster than ever. Good news: customer service speakers who specialize in positive customer experiences and building brand loyalty can help your team learn to be the best it can be. Whether it’s customer experience improvements, VIP programs, or customer retention, our speakers will give your attendees an empathetic view of service in the digital age. WSB’s roster of expert customer service and customer experience speakers can help your team build out strategies for providing top-notch service and encounters every time. Available for in-person or virtual events and meetings.
Best-Selling Author, Expert on Creativity and Innovation, Agent for Social Change
Former Vice President, Multicultural Sales & Community Activation for PepsiCo North America, Author, Philanthropist, Creator of Flamin’ Hot Cheetos brand
Former Executive at Tesla Motors, Apple Computer and GAP Inc.
Legendary Former Hotelier Renowned for Creating a Culture of Service
Former Co-CEO at Chipotle Mexican Grill (2009-2016), Lawyer, Author, Pilot & Filmmaker
Obama Campaign Manager and White House Senior Advisor, Author, Non-Profit and Tech Executive
Founding Executive Vice President of People, JetBlue Airways; President, People Ink and Best-Selling Author
International Speaker, Advisor, Master Brand Builder and New York Times Best-Selling Author of 8 Titles, Translated Into 50 Languages Including Small Data, Buyology, Brandwashed and BrandSense; Voted by TIME Magazine as "One of the World's Most Influential People".
Professor of Behavioral Science, University of Chicago Booth School of Business; Author
Marketing Thought Leader; Global Marketing Officer, Procter & Gamble (2001-2008)
Founder, Chairman, CEO and Majority Owner, Monumental Sports & Entertainment
Former Head of Innovation & Creativity at the Walt Disney Company; Ted X presenter; Teacher at Yale, Duke, Auburn and University of Florida; Contributor to Fast Company Magazine
Five-time tech entrepreneur, Hyper-Growth CEO, New York Times Bestselling Author, Venture Capitalist, Professional Jazz Guitarist, and Host of Creative Troublemakers Podcast
Business Trends Expert; Best-Selling Author; and Founder, Karrikins Group
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