Stephanie Chung
"Stephanie is one of the most inspiring speakers I've ever heard. Her amazing story and keen sales science would benefit any title of executive and any level of sales person. I enthusiastically recommend Stephanie Chung!" Entertainment
The first African American president of a major private aviation company, Stephanie Chung is a widely recognized trailblazer in the aviation industry. Chung joined Wheels Up, one of the largest private aviation companies in the world, as the company’s founding Chief Growth Officer in 2020 and became their Global Brand Ambassador in 2022.
Stephanie’s insights come from an over 30-year career, marked by her success as a high-ticket sales closer and catalyzing transformative growth in the organizations she has led. She brings electrifying energy, practiced science, and tested wisdom to the stage as she dives into top-of-mind issues in leadership, sales, business growth, and women in leadership. With her inspirational personal stories, proven strategies, and bold approach, audiences will laugh, learn, and be motivated to make impactful changes.
Stephanie’s journey began when she was just a young girl. As the daughter of an Air Force officer, Stephanie often moved from base to base. She had direct sight into the discipline and expectations of US troops. Through these formative experiences, she learned three crucial things that would guide the course of her life: Her love for aviation, a high standard of excellence, and lastly, how to adapt and connect with people of all different backgrounds.
As she climbed her career ladder, Stephanie chanced upon Judith E. Glaser’s work on Conversational Intelligence®. Struck by the connections between Glaser’s findings and her work in sales and leadership, they collaborated to develop “Neuroscience Selling,” a groundbreaking approach to sales technique.
At Wheels Up, Stephanie found creative ways to generate revenue through new client acquisitions and growing a diverse membership base by targeting corporations, associations, executives, entrepreneurs, and sports and entertainment personalities as the next generation of private flyers, building loyalty and preference among diverse customer segments – women, LGBTQ+, and people of color.
Prior to her role at WheelsUp, Stephanie successfully repositioned JetSuite, a private jet company, from a commodity service to a luxury customer experience, upgrading the fleet and elevating the client experience. She also served as VP of Sales for Flexjet, overseeing a sales organization and strategic deal team that generated over $835 million in revenue.
Prior, she held influential roles at US Airways (now operating as American Airlines), Delta Air Lines, and Bombardier.
Stephanie is currently an active member of c200, a community of the most successful women in business, and the Business Executives for National Security (BENS), a nonpartisan nonprofit comprised of business executives who apply best practices and cutting-edge ideas to help solve some of the nation’s most complex security challenges. Chung also serves on the Advisory Council of the National Business Aviation Association (NBAA) and is on the board of Make-A-Wish. For her achievements, she has been recognized in D CEO Magazine’s Top 500 and was included in the Ebony Power 100.
Covid was a great reckoning for every industry. Still, as pandemic measures have loosened up, the truth is we're not reverting to “business as usual.” In fact, just the opposite. With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership?
In this program, trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, learn the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Takeaways:
Good salespeople know, you must build trust if you hope to close the deal. But to build trust, you need to understand what trust is. Based on her storied career as a high-ticket sales closer, Stephanie Chung shares the foundations of closing the deal. Stephanie's trademark sales keynote pairs tried-and-true tactics from the field with innovations in brain science to help sales professionals achieve more. Through this keynote, sales pros become adept at building rapport and trust, asking targeted questions, selling through storytelling, and, most importantly, closing the deal.
Takeaways:
As a woman of color, a wife, a mother, and a professional woman in a male-dominated industry, Stephanie Chung is no stranger to navigating the uniquely challenging climb of her professional and personal life. In this session, Stephanie pulls from the highs and lows of her own story and lessons learned. She invites women from all backgrounds and career stages to be empowered and to achieve what they've been told they couldn't – and then some.
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