James was previously the Head of social media for LEGO’s social network for Kids, LEGO Life, which launched globally in 2017 and has since grown to over 2 million active users regularly posting their content to the world’s first global and safe social network for kids. As well as devising and developing social features such as LEGO Life’s emoji keyboard, custom characters, and moderation systems, James oversaw the launch of LEGO’s global partnership with GIPHY, leading the LEGO channel to accrue over 1 billion GIF views in its first year. Before joining LEGO, James worked for a number of the world’s leading marketing, advertising, and public relations firms, including Edelman and Ogilvy, leading digital marketing, mobile, and social campaigns both in EMEA and globally, as well as new business efforts for clients such as Diageo, Unilever, Bose, PayPal, HP and Adobe.
James founded Vixen Labs, one of Europe’s leading strategy consultancies and app development studios for voice assistants and conversational AI.
As the CEO and Co-Founder of Vixen Labs, James was instrumental in establishing the company as Europe’s leading full-service Voice Agency. Vixen Labs specializes in voice consultancy and design, assisting brands in leveraging voice-first technology and conversational interfaces for effective communication and promotion.
Starting with a team of two people, in the space of three years, even during a pandemic, the team has now grown into over 20 staff and continues to grow from strength to strength, and in December 2023 Vixen Labs was acquired by House 337. Outside of work, James is an advisor to the Church of England’s digital board as well as a number of other charities, entrepreneurs, and start-ups. James is also the author of the upcoming book Talking Gods – work, worship and wonder in a world of AI, which explores the intersection of technology, faith, and society.
James Poulter on the Future of Work and Voice Technology
James Poulter – Double Edged – Learning to live with AI
James Poulter on Augmented Reality
James Poulter on the Future of Work and Voice Technology
James Poulter’s Speech Topics
Wrestling with AI Ethics
Navigate the complex ethical landscape of AI with confidence. This thought-provoking keynote addresses the critical questions every organization faces as AI becomes ubiquitous. From environmental sustainability and carbon footprints to the profound implications of digital twinning and deepfakes, James guides audiences through the ethical dilemmas that will define the next decade. Learn how to build ethical frameworks that protect your organization while enabling innovation. Essential for any organization deploying AI at scale, this session provides practical tools for making ethical decisions in an uncertain future.
· AI Sustainability – Environmental impact considerations
· Digital Twinning -Ethical implications of AI replicas
· Deepfakes – Handling synthetic media
· AI Legacies -Long-term societal impact
Leading AI: The AI Nervous System
Transform your organization into an AI-powered enterprise with this comprehensive framework. Drawing from James’s experience leading innovation at LEGO and building AI startups, this keynote reveals how to build AI capabilities across four interconnected systems—just like the human nervous system coordinates complex functions. Learn how to create organizational intelligence that scales, adapts, and drives competitive advantage. Perfect for leadership teams ready to move beyond AI experiments and build sustainable, enterprise-wide AI capabilities.
Key Themes
Building a Better Brain – Clone your organizational information
Ready for AI – Scale your work with AI tools
AI Ethics: The Gut -Cultivate human-AI interactions
Hands & Feet Govern AI use cases at scale
Full Stack: Navigating the Changing Shape of Work in the Age of AI
Understand how AI is fundamentally reshaping work, careers, and organizational structures. Based on James’s book “AI at Work” and his experience building AI-powered teams, this keynote explores the full stack of changes happening across individual roles, team dynamics, and enterprise structures. Learn how to prepare your workforce for the future, redesign roles for human-AI collaboration, and build organizations that thrive in an AI-first world. Essential for HR leaders, executives, and anyone responsible for workforce strategy, this session provides actionable insights for navigating the most significant workplace transformation in decades.
Key Themes
Individual Transformation – Evolving skills and career paths
Human-AI Collaboration – Redesigning roles for partnership
Organizational Structures – New models for AI-powered teams
Skills & Learning – Upskilling for the AI era
CTRL – ALT- DEL
Unlock breakthrough innovation with a proven framework born from James’s unique experience at LEGO and Amazon Alexa. This keynote reveals how to systematically identify what you can control, listen to organizational signals, explore alternatives, think diagonally across functions, and courageously delete what no longer serves you. Learn the art of strategic unlearning—breaking free from legacy processes and mental models that hold organizations back. Perfect for teams facing disruption, transformation initiatives, or those seeking to build a culture of continuous innovation. Discover how the world’s most innovative companies reset, refocus, and reinvent.
Ctrl: Gaining Control
· Developing active listening skills across all levels of the organization
· Implementing feedback loops to capture insights from employees and customers
· Creating a system for idea capture and evaluation
· Establishing innovation metrics and KPIs to track progress
Alt: Creating Alternatives
· Techniques for breaking out of conventional thinking patterns
· Cross-pollination of ideas from different industries and disciplines
· Scenario planning and future-casting exercises
· Embracing diversity and inclusion as catalysts for innovative thinking
Delete: Unlearning and Renewal
· Identifying and challenging outdated assumptions and processes
· Techniques for overcoming resistance to change
· Creating a ‘fail fast, learn quickly’ culture
· Implementing systems for continuous learning and adaptation
What other organizations say about James Poulter
It was a great day, and the feedback for James was absolutely amazing… It was great to have him at our event!
Marketing
What other organizations say about James Poulter
The feedback has been excellent! James did a fantastic job and everyone seemed to really enjoy the session. There was quite a few questions that came in at the end during the Q&A which means that the audience was very engaged,
Technology
What other organizations say about James Poulter
It was a fabulous event with lots of great content. Our members really enjoyed the interactive element.
Business Conferences / Audiences
What other organizations say about James Poulter
I thought that James’ talk was intuitional, intentional and intelligent. His delivery style was very much the zeitgeist of our times. It inspired a vast amount of ideas.