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Rachel Botsman

"She kept our 2000 delegates on the edge of her seats for over an hour not only with the quality of her content but also with her humor and engaging speaking style." Non-Profit

Rachel Botsman is the leading thinker and author on trust in the modern world. By distilling complex ideas into clear and compelling content, she gives us the tools to understand trust – what it means, how it works and why it’s so important for every aspect of our lives.

Rachel Botsman is a trust expert, author and a lecturer at Oxford University. She is passionate about teaching people how to think differently and challenge ideas around trust, humility and integrity.

She has been recognized as one of the world’s 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honored as a Young Global Leader by the World Economic Forum.

Rachel is the author of two critically acclaimed books that have been translated into 14 languages. Her first book, “What’s Mine is Yours”, predicted the rise of the ‘sharing economy’, and was hailed by TIME magazine as one of the “10 Ideas that Will Change the World.” Her second book, “Who Can You Trust?”, explores the profound ways trust is shifting in the world; it was praised by Adam Grant, Marc Benioff, Sherry Turkle, and was named one of the best books of the year by Wired.

She is a world-renowned speaker for her clear insights and warm storytelling. Past clients have included Salesforce, Goldman Sachs, the World Business Forum, Aspen Ideas Festival, Adobe, and Snapchat. Rachel is often voted the audience’s favorite speaker at events and her TED talks have been viewed more than five million times. She is also the host of the podcast series Trust Issues.

Rachel is a regular contributor to The Guardian, Financial Times, The New York Times, Harvard Business Review and Wired. Through her popular newsletter, Rethink, Rachel warmly engages with a community of over 35,000 subscribers every fortnight.

Rachel has lived and worked on four different continents, giving her a global perspective on the important issues of our times.

Featured Videos

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Rachel Botsman on The Currency of Trust

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Rachel Botsman on Transparency and Fixing Trust When it Breaks Down

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Rachel Botsman on Institutional to Distributed

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Rachel Botsman on Humility

Rachel Botsman Profile Photo
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Rachel Botsman on the Traits of Trustworthiness

Rachel Botsman’s Speech Topics

  • How To Trust and Be Trusted

    Trust is both the foundation and the result of a strong culture, and it’s fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged, and aligned with company values – and with each other. In this session, Rachel challenges assumptions and reframes how trust really works. You’ll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture – and learn how to behave in trustworthy ways.

  • Trust and The Future of Work

    A profound trust shift is happening in our workplaces. As workforce dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? Here, Rachel introduces a powerful new idea that will change the way organizations think about the future of work. She explains how leaders can navigate new possibilities and expectations – and reveals what can be learned from gaming designers about workplace dynamics.

  • AI’s Trust Problem

    As AI rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems? Renowned trust expert Rachel Botsman brings a different perspective to discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.


    Rachel is available for fireside conversations with leaders or to join panels on the important and timely topic of trust and AI. 

  • Designing and Innovating With Trust

    Why do some innovations fail, and others succeed? Trust is the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies, governments, and start-ups – Rachel will map out the principles of how you get teams to design for trust in ways that help new ideas succeed and be trustworthy. She also shares how designers, entrepreneurs, and leaders can improve practices to consider the unintended consequences of new technologies.

What other organizations say about Rachel Botsman

Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds.

Financial Services

What other organizations say about Rachel Botsman

Not one single day has gone by since the event without external and internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience. 

Technology

What other organizations say about Rachel Botsman

She kept our 2000 delegates on the edge of their seats for over an hour, not only with the quality of her content but also with her humor and engaging style.

Human Resources

What other organizations say about Rachel Botsman

Rachel’s insightful session was engaging and authentic. She really made a personalized connection. The informal, open-ended format and seamless online experience allowed our audience to ask questions and engage in a lively conversation with her.

Personnel

What other organizations say about Rachel Botsman

What a session! We got some really positive feedback about the content but also about the virtual rapport that you managed to create.

Consumer Products

What other organizations say about Rachel Botsman

The audience scored Rachel 4.84 out of 5.00. That’s amazing.! She helped to more than double the attendance of the conference this year over last.

Technology

What other organizations say about Rachel Botsman

She kept our 2000 delegates on the edge of her seats for over an hour not only with the quality of her content but also with her humor and engaging speaking style.

Non-Profit

What other organizations say about Rachel Botsman

Not one single day has gone by since the event without external and internal commendations on your engagement with our audience. Your message really connected and impacted the entire audience. It was also evident via our social engagement metrics.

Technology

What other organizations say about Rachel Botsman

Great one and Rachel is an excellent speaker. The discussion about the relationship Transparency vs Trust was very interesting

Technology

What other organizations say about Rachel Botsman

Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.

Technology

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