Professor of Management of Organizations and Psychology, University of California Berkeley Haas School of Business; Director of the Psychology of Technology Institute and the Berkeley Experimental Social Science Laboratory
As an award-winning professor of social psychology and business, Juliana Schroeder shares her groundbreaking research on how to communicate more effectively with others, maximize value from your social connections, make sense of other people’s minds, and disagree more productively.
Drawing on her illuminating research on social dynamics, award-winning psychologist Juliana Schroeder shares expertise on topics ranging from effective communication and prosocial gestures to productive disagreement. Schroeder was named a “rising star” by the Association for Psychological Science, and has won career awards from the International Association of Conflict Management and the International Social Cognition Network. She has published more than two dozen research papers in prestigious scientific journals such as The Journal of Personality and Social Psychology, Psychological Science, Organizational Behavioral and Human Decision Processes, and The Journal of Experimental Social Psychology. Her research has been featured by media outlets such as The New York Times, The Washington Post, Harvard Business Review, NPR, and the Today Show. Schroeder won the top teaching award at UC Berkeley in just her second year of teaching MBA students. Poets & Quants named her as one of the “Top 40 Most Outstanding Business School Professors Under 40 In The World.” Schroeder currently serves as the Director of the Psychology of Technology Institute, the Berkeley Experimental Social Science Laboratory, and the Mind and Person Perception Laboratory.
Juliana Schroeder on Managing Animosity and Polarization in Organizations
Juliana Schroeder on Maximizing Social Value
Juliana Schroeder on Negotiation
Juliana Schroeder on Rituals
Juliana Schroeder on Overclaiming
Juliana Schroeder’s Speech Topics
Maximizing Social Value
Every important moment in your life that you have already had or will have in the future involves a social interaction. Although there is enormous value to be gained—both psychological and tangible—from social connections, people leave a lot of value on the table. In this talk, Schroeder highlights several areas where you can gain additional social value, each of which stem from mistakes people make in reading others’ minds. She covers topics such as forming “minimal connections” (e.g., connections with strangers), making small prosocial gestures that are relatively costless to you but surprisingly appreciated by others, and getting better at disagreeing more productively.
Making Sense of Other Minds
In a world filled with social divides—different groups of people with markedly different values and opinions—the most fundamental divide occurs between the self and others. No one has direct access into anyone’s mind except their own, and therefore, people must somehow infer others’ mental experiences (e.g., their thoughts and feelings). Although humans are better at this process of inference than any other animal species, they are far from perfect. People’s inferences about others’ minds are often mistaken, leading them to misunderstand others’ motivations and mental capacities. This talk investigates the consequences of mistaken inferences about other minds and, importantly, how better communication can serve to bridge societal divides.
Real Talk: The Science of Human Communication
In a world of rapidly changing communication technology, humans have more options than ever for connecting with others. Having an intimate and authentic conversation requires many things, like effectively articulating one’s own opinions, thoughtfully consuming the other person’s opinions, correcting each other’s misconceptions, indicating mutual understanding to progress more deeply on a topic, and so on. But many recent communication technologies do not maximize such conversational requirements for enhancing intimacy and understanding, instead prioritizing breadth, convenience, and even distance. For instance, in-person conversation is particularly well-suited to achieve intimacy but other forms of communication—such as leaving asynchronous messages on each other’s Facebook walls—are ill-suited for intimacy. This talk reviews the latest science on communication technology and provides insight into how communicate more effectively.
Negotiation Genius: Tools and Strategies to Improve Your Negotiation Outcomes
Negotiation is the art and science of securing agreements between two or more parties who are interdependent and who are seeking to maximize their outcomes. This session will help you to understand the behavior of individuals, groups and organizations in the context of cooperative and competitive situations. You will learn the theory and processes of negotiation so that you can negotiate successfully in a variety of settings. Schroeder particularly focuses on sharing her expertise in “integrative” negotiations: growing the bargaining pie and creating stronger relationships across the bargaining table.
