Future Focused Workplace Expert, Award Winning Author, and Journalist
An international authority on workplace culture, Jennifer's passion and energy engage audiences with relatable storytelling, data, and research, confirming that healthy and happy workforces are higher-performing ones. Attendees leave inspired and motivated to act on what they've learned.
Award-winning writer, committed researcher, and syndicated radio columnist, Jennifer Moss is a leading voice of this generation on work-related topics having delivered 150 Keynotes since 2021. She is a sought-after commentator for global media as an expert in workplace culture, employee well-being, mental health, and burnout, as well as the future of work and leadership.
Her most recent book, The Burnout Epidemic, was named 10 Best New Management Books for 2022 by Thinkers50 and shortlisted for the 2021 Outstanding Works of Literature Award. Her next book will be published in 2024 by Harvard Business Press.
Jennifer writes for Harvard Business Review and Fast Company and her work is frequently included by CNN, TIME, The New York Times, The Wall Street Journal, and The Washington Post.
A recognized authority in her field, Jennifer received the International Female Entrepreneur of the Year Award and was named a Canadian Innovator of the Year. She was recently named to the Deloitte Thinkers50 Radar 2022 and has been nominated again for the award in 2023.
Confident and engaging, Jennifer’s talks strike a balance between informative and inspiring. Jennifer focuses on making every talk impactful and gladly invests time with each client to understand the objectives of their event. As a journalist who is always researching, she customizes each presentation with the most recent and relevant data for the industry and audience.
Reducing Stress and Increasing Engagement in Changing Times
Since the pandemic, we've been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit, crisis mode may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright.
The lack of stress testing before the pandemic caught organizations completely off guard. It wasn’t just overworked, there were changes in process, new technology toaster, ever-increasing meetings, new modes of working, rising loneliness, and an explosion of inefficiencies that felt like pouring glue into an already sluggish wheel.
Although there’s a strong desire to put the past into the rearview, Jennifer believes it’s a mistake. Three years of living in a fight/flight/freeze change people. We can’t go back. And, do employees really want more? Or do they just want something different? A ‘jam the toothpaste back in the tube’ strategy has never worked – why would it now?
Jennifer Moss, globally recognized as an expert in workplace wellness, can show you how to capture those lessons from the past to make a better future of work.
How to better measure the risk of attrition and disengagement before it’s too late
Tackling unmanageable workloads (it’s not what you think)
The six root causes of burnout—and what organizations can do to prevent it
Why traditional corporate wellness initiatives may worsen the problem
Leading in the age of quiet quitting, rage applying, and future work trends
Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
How organizations can lead with empathy and why that matters right now
Combating Burnout to Reach our Goals
A chronic state of urgency and heightened stress has made it more challenging to reach our potential. Many of us feel depleted and less effective in our jobs. Brain fog – a symptom of chronic stress – can make recall more difficult, and small tasks feel enormous. We’re distracted and lack motivation, so even making simple decisions can feel like a Herculean task. All of this is adding up. We’re working 30% more each day to hit the same goals we used to reach effortlessly. If this is how you’re feeling, you’re not alone. But, there are solutions.
Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies to prevent it – for both managers and individuals.
The myths and facts about burnout
How to identify when we’re burning out
How to reach out to help others in need
Building resilience – to protect our well-being during times of change
Current realities of learning and achieving goals while combating stress
Easy-to-implement five-minute daily habits for improved well-being
Unlocking Happiness at Work
Can you really be both “happy” and “at work”? Loving what we do makes us more engaged, productive, and higher performing. So, why is only 13% of the global workforce happy and engaged? Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, and anxious, and harming our health.
Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences in behavioral sciences and member of the Global Happiness Council think tank, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing.
The insights from behavioral sciences on how to be the most effective leaders or managers
Psychological fitness techniques to better manage stress
The organizational shift in focus from work/life balance to work/life continuum –what this means and how can we achieve it
Taking the lessons learned during the pandemic and applying them to our post-pandemic life
A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
The tools to reframe stressful experiences through cognitive resilience building
A set of easy-to-apply, five-minute daily habits that can increase psychological fitness
Jennifer Moss Workshops
Jennifer offers seven virtual workshops for leaders as a follow-up to keynotes. These workshops focus on the basics of burnout, each of the root causes of burnout, and how to solve each of them. Each session is 60 minutes, and you can book one, several, or all of the workshops.