Kate O’Neill
#CMWorld Chatter – Kate O’Neill, Founder & CEO, KO Insights
Kate O’Neill
Keynote Speaker
CEO and Chief Tech Humanist, KO Insights; Author, Tech Humanist
Helping humanity prepare for a tech-driven future; helping business make technology better for humans. Kate O'Neill is author of Tech Humanist, expert media commentator, early Netflix employee, Fortune 500 advisor.
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Kate O’Neill's speaking fee: Under $25,000
Kate O’Neill is a digital innovator, chief executive, business writer, and globally recognized speaker widely known as the “Tech Humanist.” She is the founder and CEO of KO Insights, a strategic advisory firm that enhances human experiences at scale through data-driven and AI-led interactions. O’Neill has worked with prestigious clients like Google, IBM, Microsoft, and the United Nations, and she was one of the first 100 employees at Netflix.
Her groundbreaking insights have been featured in the New York Times, the Wall Street Journal, and WIRED, and she has shared her expertise on NPR and the BBC.
O’Neill has been honored with numerous awards, including “Technology Entrepreneur of the Year” and a spot on Thinkers50’s list of the World’s Management Thinkers to Watch. With six influential books under her belt, including Tech Humanist and A Future So Bright, as well as her latest, released January 2025, What Matters Next.
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Kate O’Neill
#CMWorld Chatter – Kate O’Neill, Founder & CEO, KO Insights
Kate O’Neill’s Speech Topics
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AI Strategy for Leaders: From Hype to Human-Centered Impact
The gap between AI’s promise and its practical implementation is wide—and getting wider. This keynote cuts through the noise to give leaders a clear framework for AI adoption that prioritizes readiness, governance, and human outcomes. Audiences leave with actionable insights on bridging the “Alignment Gap” between technology delivery and organizational capability.
Key themes:
- Board-level AI literacy
- Risk, readiness, and governance
- Human skills and the future of work
- The Alignment Gap
- How to make better tech decisions
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The Tech Humanist Future: Creating Meaningful Experiences at Scale
As AI and algorithms increasingly shape customer interactions, organizations risk losing the human connection that builds loyalty and trust. This keynote explores how to design technology-enabled experiences that feel genuinely human—scaling personalization without sacrificing meaning and leveraging AI while preserving authentic human engagement.
Key themes:
- AI + customer experience
- Human-machine collaboration
- Experience strategy
- Ethical data use
- Organizational culture shifts
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Strategic Optimism for Smart Cities
Smart city initiatives often prioritize technology over people. This keynote reframes “smart” around human outcomes—livability, equity, sustainability, and community resilience. Drawing on work with cities like Amsterdam and Austin, Kate shows how to build urban innovation strategies that put residents first and use technology as a tool, not a goal.
Key themes:
- Human outcomes as the core of “smart”
- Tech + community design
- Inclusive digital futures
- AI for public good
- Urban innovation frameworks
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What Matters Next: Human-Friendly Tech Decisions in a Fast-Moving World
Based on the Thinkers50-recognized book.
Leaders face a constant stream of technology decisions—AI adoption, digital transformation, data strategy—often without clear frameworks for evaluating impact. This keynote provides a practical approach to making tech decisions that balance innovation with human outcomes, helping organizations move forward confidently in an uncertain, fast-changing world.
Ideal for: Executive audiences, all-hands, leadership summits
Key themes:
- AI & data strategy
- Meaningful innovation
- Human-centered transformation
- Strategic foresight
- Responsible tech governance
Works by Kate O’Neill
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Kate O’Neill
The Tech Humanist
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Kate O’Neill Topics & Types
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