Joe Navarro

Nonverbal behaviors comprise approximately 60–80% of all interpersonal communication. They can reveal a person’s true thoughts, feelings, concerns, as well as intentions. And because people are not always aware they are communicating nonverbally, body language is often more honest than the spoken word. In this presentation, Joe Navarro, a world-leading expert on the applied use of nonverbal communication, will provide crucial insights into how to master nonverbal intelligence in business to assess and influence others.

Drawing on his decades of experience in behavioral sciences and 25 years in the FBI, Joe will take a fresh look at nonverbal intelligence as a tool for change, for better communication, for collaboration and for success. He will show how to decode what’s really being said in meetings, negotiations, due diligence settings and interviews, which can often impact decisions and reputations. The presentation also covers how to manage your “curbside appeal” to insure first and last impressions inspire and attract, including the five most important traits of exceptional individuals that will help the audience differentiate themselves in a world where there is little left to differentiate.

This presentation is immediately practical, detailed and full of valuable pointers on how to communicate more effectively and confidently, as well as persuasively. We communicate every day—how well we understand others and communicate with them often dictates our success.

Given that we increasingly work and negotiate in a complex, multicultural environment, how we do so will determine how successful we will be. Understanding how different cultures communicate is just the start; there is also how culture affects how others think, view the world, use time, prioritize transactions, associate with others and use space. Just as we have social preferences, other cultures have their own, and understanding those preferences is key to building successful relationships. Tailored to the needs of the client, whether they are working in Asia, the Middle East, Latin America or elsewhere, this presentation takes into account culture, ethnography, anthropology, as well as nonverbal communications.