Caroline Webb
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Caroline Webb

A leading expert in the real-world application of behavioral science, Caroline Webb’s ideas are transforming the quality of workplace performance and teaching organizations how to achieve high levels of success.
Behavioral Scientist; Leadership Coach; Senior Advisor, McKinsey; Author "How to Have a Good Day"

Expertise In:

  • Leadership
  • Personal Growth and Achievement
  • Communication
  • Corporate Culture
  • Women in Business Leadership

Audience & Industry

  • Associations
  • Corporations
  • Senior Management Groups
  • The Professional Services Industry
  • Women's Events

A leading expert in the real-world application of behavioral science, Caroline Webb’s ideas are transforming the quality of workplace performance and teaching organizations how to achieve high levels of success.

Caroline Webb is a management consultant, economist, and renowned leadership coach who has worked with hundreds of organizations to help their employees be more productive, energized, and successful – first as a Partner at McKinsey, where she continues to serve as a Senior Advisor, and now as CEO of her own firm, Sevenshift.

Webb specializes in showing people how to transform their life and work for the better by applying insights from the behavioral sciences: behavioral economics, psychology, and neuroscience. Her book on that topic – How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life – has been published in 14 languages and over 60 countries so far. It was hailed by Forbes as one of their “must-read business books,” described by Fortune as one of their top “self-improvement through data” books, and listed by Inc. magazine as one of the “best 15 leadership and personal development books of the past five years.” It also won plaudits from publications as diverse as the Financial Times, Time, and Cosmopolitan magazine.

During her 12 years with McKinsey & Company, Webb co-founded McKinsey’s leadership practice, and designed the firm’s approach to transforming senior team dynamics. She also founded and remains faculty of McKinsey’s flagship training course for senior female executives. Before that, Webb spent the 1990s working in public policy as an economist at the Bank of England. Her work there included global economic forecasting and institution building in post-communist eastern Europe.

Webb has been a frequent contributor to Harvard Business Review, and she has also written on behavioral change topics for the World Economic Forum, Fast Company, Quartz, Business Insider, Huffington Post, and Wired. Her work has also been widely featured in national and international media over the years, including in The Economist, The Financial Times, The Washington Post, The New York Times, The Guardian, Inc., Forbes, Fortune, and BBC Radio. She is a member of Silicon Guild, a Founding Fellow of the Harvard-affiliated Institute of Coaching, and has degrees in Economics from Cambridge and Oxford Universities. Webb splits her time between New York and London, and travels frequently to give speeches and run workshops for clients around the world.

Featured Videos

Featured Experiences

How to Have a Good Day: Using Behavioral Science to Improve Everyday Working Life

Whether we have a good day or not depends partly on things we can’t control—perhaps we run into an unexpected crisis, or our colleagues seem unusually cranky. But behavioral science shows us that many things that seem “fixed” or “random” can be surprisingly strongly influenced by our own actions, once we understand just a little of how the brain works. Caroline Webb will demonstrate how tiny tweaks to our daily routines can transform our experience of what happens around us, the number of hours in the day, our level of intelligence and even other people’s moods. With this kind of powerful insight in our back pocket, we can boost our productivity and our resilience, change our “luck” and put many more good days within reach.

Future of Work: Why Every Manager Will Need to Become an Amateur Behavioral Scientist

The workplace is set to change dramatically in the coming years as AI advances to make it possible to automate even our most complex tasks. But at our best, human beings still have distinctive strengths over even the most sophisticated robot: we’re able to make wise decisions and creative choices in ambiguous situations; we can be empathic and inspiring to our fellow humans in challenging times. And if we’re to stay relevant in the future workplace, we are going to need to make sure we’re maxing our capacity to play to those precious human strengths of wisdom, creativity, empathy, and inspiration. Luckily, behavioral science is pretty clear on what it takes for the average manager to create an environment that enables those human strengths to flourish. We all just need to learn a little about how the human mind works – as Caroline Webb will show in this talk.

Diversity: How to Reap the Diversity Dividend When Nobody Wants to Disagree

Many organizations are embracing the evidence that diverse teams tend to perform better – they have fewer collective blindspots, resulting in better decisions and more creative output. But the reality is that we generally prize alignment and harmony in group discussions. Agreement feels good, and disagreement is harder to swallow. As a result, alternative perspectives often don’t get properly heard - even if they are in the room and bubbling away at the back of people’s minds. In this talk, Caroline Webb will reveal what science tells us about ways that we can get the best of both worlds – helping everyone feel that they’re on the same team, while bringing diverse and challenging perspectives into the open in a way that’s productive and positive. Perhaps even fun.

Works